We collect the following information about you:
Payment card number
Payment card expiry date
When you visit our web site, we may also collect:
information about your computer, including your IP address, the type of operating system and browser you use, and your computer's location
what pages you visit on our site and what links you click on
what other sites you've visited recently
How do you use this information?
The main reasons we collect personal information from you are:
Customer relationship management
Delivery of orders
To complete a sale/transaction
If it's a necessary part of any of these transactions, we may disclose your information to another company. For example, your payment card information is shared and stored in our payment processor’s system. We do not keep your payment card within any of our own IT or accounting systems. We also pass on your name and address to a courier company to complete a delivery. Sharing of Personal Information with Third Parties.
Sometimes, we also share your personal information with other companies, including:
We may share the name of your studio with select suppliers in order to identify a particular order. No other information is shared with these suppliers.
Third party contractors (such as a courier company or customer relationship management system)
Specifically, your payment card information is shared and stored in our payment processor’s system. We do not keep your payment card within our own IT or accounting systems. We also pass on your name and address, email and phone number to a courier company to complete a delivery. Our marketing system is a web based third party system, which collects and uses your name, address and email for marketing purposes. We will also disclose your personal information if we are required by law to do so.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order or arrange for a delivery, we assume you consent to our collecting it and using it for that specific reason only. If we ask you for personal information for a secondary reason, like marketing, we will either ask you directly for your consent or provide you with an opportunity to say no. Saying no is called "opting out". By opting out, you can tell us not to collect the information and/or not to share it with other companies. How do I opt out? To opt out, please either opt out on any of our marketing emails, or email us at email@example.com.
How do I get more information?
Our staff will be happy to answer any questions you may have about your personal information. If you would like more information about our policies, or you would like to see exactly what personal information we have about you in our records, or you wish to register a complaint, please contact:
Name: Craig Lauder
Address: 217-61 Alness Street, Toronto, ON M3J 2H2
Phone: 905 752 0582
You can also contact the Privacy Commissioner of Canada for assistance between the hours of 8:30 a.m. to 4:30 p.m. est, at:
Phone: (819)994-5444 Fax: (819)994-5424 TTY: (819)994-6591 or by mail at: 30 Victoria Street Gatineau, Quebec K1A 1H3
or on the web at: http://www.priv.gc.ca
You can also contact your Provincial or Territorial Privacy Commissioner's office for more information:
Ontario Office of the Information and Privacy Commissioner of Ontario 2 Bloor Street East, Suite 1400 Toronto, Ontario M4W 1A8 Phone: (416) 326-3333
Toll-free: 1 (800) 387-0073 (free within Ontario)